Frequently Asked Questions about our Wholesale Hair Distributors

When you’re looking for fabulous, high-quality synthetic and human wholesale hair pieces, Ilona Hair has everything your shop or salon could ever need. If you’ve never purchased from wholesale hair companies before, we’ve got you covered with all of the necessary information. Ilona Hair wants you to make the most of your hair styling experience, which is why we created these Frequently Asked Questions to offer help along the way.

Whether you’re wondering how to place an order with our wholesale hair distributors or want to apply for a resale certificate, our FAQ has all of the answers you need. We want the buying process to be quick and easy for our new and returning customers. Utilize our FAQ whenever you need and contact us at 1-844-682-7209 with any additional questions or concerns.

Browse our selection of common questions for a wide range of helpful hints and tips that help you achieve and maintain fabulous style. Shop our wholesale range today and stop by our product showroom in Miami, Florida.

So, how do you apply for such a certificate? Unfortunately, there is no single and easy answer to this question. As mentioned previously, the laws vary from state to state. The best thing to do is turn to your local tax office or your lawyer.

By rule, you need a resale certificate for every case where you need to collect sales tax. You need to collect sales tax for every state where you have a nexus. Again, it is best to turn to your lawyer and/or local tax office.

There are five states that do not have sales tax and do not require (or sometimes do not even issue one). These are Alaska, Delaware, Montana, New Hampshire and Oregon. However, it is important to note that Alaska and Montana allow localities to charge sales taxes.

If you live in any of the other states, click the link to find out more.

Some of these states require you to renew your certificate after a certain amount of time, while others do not.

   Annual Resale Certificates for Sales Tax are used by purchasers, when acquiring property for resale in its present form or as components of other property. They are also used to purchase taxable services that become a part of property for resale in some states. States that allow for resale exemptions either accept a state issued resale certificate or, in some cases, a multi-state certificate. A business which is registered for sales and use tax can use a resale certificate only when the merchandise being purchased is to be resold by the business. A business cannot use a resale certificate to purchase merchandise that they will use and consume in the conduct of business. Any merchandise obtained upon resale certificate is subject to sales and use tax if it is used or consumed by the purchaser in any manner, and must be reported and the tax paid thereon direct to the appropriate jurisdiction.

You should begin by submitting a request to participate in the


  1. Create an account on our website here.
  2. Or Email us at, and include the following information:
  3. Business Name
  4. Type of Business
  5. Years in Business
  6. Business Address
  7. Business Owner's Name
  8. Daytime Phone Number
  9. Email Address
  10. Products of Interest
  11. PDF Copy of Business License
  12. *Please, allow 1-2 weeks for processing. A wholesale manager will be in touch!

Once you have received a confirmation email, you can login to your account and start shopping with your wholesale discount.

Wholesale purchases are not eligible for return. Please call us at 1-844-682-7209, with any questions.

Currently, “Wholesale Program” is only available to residents of the 50 United States including D.C.

For further questions or concerns please contact us:

Toll-Free: 1-844-682-7209
Fax: (305) 691-1410

To qualify for wholesale pricing, your initial order must meet or exceed $500. accepts a variety of payment options:

Any charges you incur from our site will be listed as ILonaHair LLC.

Charges on your debit or credit card are made to your account once your order is shipped.

When you initially place an order using your debit or credit card, there will be a brief hold on your account for authorization. Funds for orders placed via PayPal will be deducted from your PayPal account as you complete the checkout process.

To make ordering even more convenient, ILonaHair LLC accepts money orders and cashier's checks . We do not accept personal checks.

* In order to comply with PayPal’s best practices standards, all orders placed using PayPal will be captured within three (3) days of the order date.

Once you place an order, you have up to four business hours to cancel your order or request any changes. We are open for business from 10 a.m. to 5 p.m. EST, Monday through Friday.

If you need to reach us concerning an order, feel free to call us at Toll-Free: 1-844-682-7209, If you cancel after four business hours, we will treat your order as a return, rather than a cancellation, and add a 25 percent fee for restocking.

If you refuse an order at delivery or an order is marked undeliverable by the carrier, that order will also be treated as a return and subject to the 25 percent fee.

What is your exchanging policy?

Exchanges and returns may not be made on wholesale accounts.With exception of manufacture defects.

ILona Hair Showroom

6942 NW 7th Ave
Miami, FL 33150

By appointment only.

If you haven't been registered, approved, or set up for an appointment, feel free to contact the ILona Hair Showroom today so we can get you in touch with a representative and set you up with some of the best hair products in the world.